Fraud prevention

Every application is reviewed by a SACPLAN-registered town planner before it is lodged with the municipality. We verify:

• Property ownership

  Erf number, title deed reference and owner consent are checked against the documents you upload.

• Zoning and use rights

  Current zoning is confirmed from the municipal scheme before drafting the motivation.

• Document completeness

  A 12-item SPLUMA checklist must pass before the planner can lodge with the municipality.

• Immutable audit log

  Every edit, upload, planner action and status change is timestamped and retained.

Landlodz invoices you directly and is paid by EFT into the Landlodz company bank account. We do not run an online card checkout, and we never ask for card numbers, CVVs, online banking passwords or one-time PINs.

• One invoicing party

  Only Landlodz (Pty) Ltd invoices you. Town planners are contracted by Landlodz and never invoice or take payment in their own name.

• Fixed banking details

  Landlodz banking details never change mid-matter. Verify them against our Payment Terms page before paying.

• Transparent pricing

  The Landlodz service fee on your invoice is the fee you pay. Landlodz is not VAT-registered, and statutory municipal fees are charged separately at cost.

• Proof of payment

  Proof of payment is emailed to consult@landlodz.com and verified internally before work starts.

• Hashed credentials

  Staff authentication is handled by our backend with hashed credentials and email-based account recovery.

• Row-level security

  Planners can only see the matters assigned to them; applicant records are restricted by policy.

• Role separation

  Admin and town-planner roles are stored separately from user profiles and granted manually - they cannot be self-assigned.

If you suspect fraudulent activity on an application, a suspicious payment request, or someone impersonating a Landlodz planner, please contact us immediately.

• Email security team

  consult@landlodz.com

• Contact form

  Flag the message as "Security".

Landlodz will never ask you to pay into a personal bank account, and a town planner will never invoice you directly. Every legitimate payment is made by EFT to Landlodz (Pty) Ltd using the banking details published on our Payment Terms page.

• SPLUMA

  Spatial Planning and Land Use Management Act (Act 16 of 2013)

• POPIA

  Protection of Personal Information Act (Act 4 of 2013)

• ECTA

  Electronic Communications and Transactions Act

• CPA

  Consumer Protection Act

• Companies Act

  Registered South African company - Landlodz (Pty) Ltd

Company: Landlodz (Pty) Ltd, registered in South Africa.